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Ready to Ship Patterns Photo Bucket Fabric & Trim Ordering & FAQ's






Shipping:

I via USPS 2-3 day priority. For shipping in the USA :

$0.01 - $49.99 --------shipping is $6.00 USD
 
$50.00 - $99.99 --------shipping is $8.00 USD
 
$100.00 - $199.99 -----shipping is $10.00USD
 
$200.00 and up --------shipping is $12.00 USD

International shipping is more so email me for an estimate.

FAQs:
 
I want you to be happy with your purchase from audreycarol.com! I try to be as descriptive as possible when describing items, and hope you can find all of the information you need on the website.  Asking even the smallest question helps to improve customer service. If you have questions about an item or placing an order, please don't hesitate to ask. Please feel free to e-mail audrey@audreycarol.com

Will you take payment other than Paypal?

Yes, if you prefer to make payment by money order, email me and I will send an order form and payment address.

Can I make payments? Yes, on orders of $400.00 or more,  a deposit (required to purchase the fabric and supplies) of $200.00 is required and then the final 2 payments before the item is shipped. If you decide on this option please email me audrey@audreycarol.com and I will send you an invoice.

 Special Requests:

Can you custom make an item based on a sketch?

I'm always happy to look at sketches. I can't guarantee that I'll have the time to take on special projects.

Can I supply my own fabric?

No, I cannot use a customer's fabric.

How long until I receive my order?

For the custom shirts and jerkins, please allow 1-2 weeks for delivery. Doublets and weskits take 2-3 weeks for delivery. Custom coats and gowns require 4 -6 weeks to ship. Inquire about rush deliveries. 

Most standard orders are shipped USPS Priority mail.  If you need something overnighted there is an additional  charge.

If you need your item ASAP please e-mail me.  I will try to accommodate you if at all possible.  

 Do you Accept International Orders?

YES!  Shipping on International orders is more so please e-mail for more shipping information before you make a purchase!


Measurements

How do I determine my size? Do not base your measurements on your pant, coat or shirt size.  Measure to be accurate.  Click here for measurement instructions:

 How to Take Measurements

Please e-mail with any questions on measuring!

It is very important to take accurate measurements when ordering.  I can only guarantee that the item will fit the measurements you provide.  Don't guess at your measurements. If you're not sure of what you're ordering, please ASK ME. I'm happy to explain everything you want to know.


Can I cancel my order? If I have not purchased fabric and started work on your item, I will issue a refund.


RETURN/EXCHANGE POLICY

Returns and exchanges are at my discretion. Please email within 3 days of receipt of garment if you want a refund or exchange.


All returns must be preauthorized.  I suggest that you have delivery confirmation and insurance on your return, as I can not be responsible for items until they arrive at my post office box.  Shipping and handling charges are not refundable.


 DISCLAIMER:

I reserve the right to refuse any order.  I reserve the right to cancel any order, at any time, for any reason by issuing a refund.

Changes made by you after an order is placed will be accommodated if possible, but can not be guaranteed.  Any difference in price must be paid in advance.

Any alterations will be the buyer's responsibility.

I will not accept returns/exchanges on any items which have been altered, hemmed, worn, or otherwise changed by you.

Any liability is limited to a refund of your purchase price and is at the sole discretion of Audreycarol.com.


COPYRIGHT:

All content, including but not limited to text, pictures, and original clothing designs, are copyrighted and property of Audreycarol.com.  Do not use anything from this site without permission.